Users ask. It gets done.
Some customers want to learn your product. Most just want the result. The AI Assistant does the task for them, from pulling up a report to updating a setting, right inside your product.

What it does for you
Less waiting for your customers, less work for your team
Fewer support tickets
Routine requests get done on the spot instead of landing in your support queue.
Results in seconds
Experienced users get what they need without clicking through menus.
Know what customers want
Every request shows what people are trying to do, so you know what to build and fix next.
Who it's for
Who gets the most from it
Feature-rich SaaS products
Reports, settings and admin tasks your users repeat every week.
Support-heavy businesses
Where the same requests fill the queue day after day.
Operations & finance tools
Busy users who want the answer or the task done, not a lesson.
Use one, or all four
Each works on its own. Together, they cover the whole customer journey.
See the problem
Analytics
Shows you where customers get stuck, and whether your fixes worked.
Explore AnalyticsTeach the user
Guidance
Walks users through your product, step by step, right on the screen.
Explore GuidanceYou're hereDo it for them
AI Assistant
Does the task for users who'd rather not learn how.
Show the product
Guide Pro
Interactive demos that win customers and train teams.
Explore Guide ProFAQ
AI Assistant, answered
It can only do what you allow, and it asks the user to confirm before it changes anything.
A chatbot tells users what to do. The AI Assistant does it for them, using your product, and answers from your own information rather than the open web.
Your developers connect the actions you want the Assistant to handle, once. From then on it works for every user.
Turn requests into results
The AI Assistant is on the Free plan, so you can start today.
Free plan · No credit card · Works on tools you didn't build